Shipping & Returns

Return Policy

Our commitment to your satisfaction: At Cruisin Organics, we strive to provide the highest quality skincare and cosmetics. If you're not completely satisfied with your purchase, we offer a hassle-free return policy.
Eligible Returns:
* Unopened and Unused: Items must be in their original, unopened, and unused condition.
* Within 30 Days: Returns must be initiated within 30 days of the purchase date.
Return Process:
* Contact Us: Email us at [email protected] or call us at [phone number] to initiate a return.
* Return Authorization: We'll provide you with a return authorization number.
* Package and Ship: Securely package the item(s) in their original packaging, including all accessories and documentation. Include the return authorization number in the package. Ship the package to the address provided.
* Refund: Once we receive and inspect the returned items, we'll process a refund to your original payment method. Please allow 5-7 business days for the refund to appear on your statement.
Shipping Costs:
* Return Shipping: You are responsible for the cost of return shipping.
* Damaged or Defective Items: If the item was damaged or defective upon arrival, we will cover the return shipping costs.
Exceptions:
* Personalized Items: Personalized items, such as custom engraved products, cannot be returned.
* Sale Items: Sale items are typically final sale and cannot be returned.
Questions?
If you have any questions about our return policy, please don't hesitate to contact us.

  • USPS Flat Rate Shipping costs are valid in USA only; standard shipping times may apply.
  • Contact information: kathyt@cruisinorganics.com

    Return-item compliance:

    Any/all returns must be in saleable and unused condition, purchased online at Cruisin Organics, to be eligible items which includes packaging, etc. Due to our guarantee of the purity and safety of our material, we can’t accept returns on any consumables, cosmetics, or skincare products, including balms, butters, deodorants, liquids or powders, that have been out of our direct control.